Graduate Customer Representative

Posted a week ago by Pareto

Newcastle upon Tyne
Role: Graduate Customer Representative
Ref: J11909:NE:GJ:GCR:NEW
Salary: Up to £24k basic salary (DOE)  

Working for a cloud-based technology company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative:

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Graduate Customer Representative – what you get:  
  • A competitive basic salary of up to £24,000 (DOE)
  • Excellent training that is geared towards your progression
  • Team socials in an inclusive, welcoming atmosphere
  • Full pension scheme
  • Incentive and bonus schemes
Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on the company offering. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Candidate Requirements: 
  • Educated to degree level
  • Full, UK driving licence
  • Ambitious and determined
  • Excellent communication and interpersonal skills
  • A team player, who can also work independently
Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

If you require this job specification or to apply in an alternate format, please visit the Pareto website.
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