Graduate or Trainee Building Surveyor

The Role

We are looking for a recently graduated or trainee Building Surveyor to work within the Kent & Medway area of our Home Improvement Support Team.   If you have recently graduated or have a building surveyor qualification and are looking for an entry level role we would love to meet you.

The office position is based in the Historic Dockyard in Chatham, but most times will be spent working from home or out on appointments in the Medway area.

A salary of £26,520 is applicable and is for a working week of 37.5 hours per week.  There will be mileage expenses that can be claimed for business use.  The successful applicant will need to have a full licence and use of a vehicle and have business use on their insurance. As well as good knowledge of CAD.

You will provide a professionally qualified and comprehensive surveying and technical service to customers enabling them to choose and achieve appropriate housing solutions in line with promoting independence, wellbeing and inclusion, to include advice on energy efficiency measures, repairs and maintenance.   You will provide effective solutions to technical problems and ensure all works carried out meet required technical standards and are in line with contractual obligations and requirements.

An enhanced DBS check will be required.

Hours:             Monday to Friday, 9-5.30

Contract:        Permanent Graduate or Trainee Building Surveyor

Salary:                £26,520

Based at:  Fitted Rigging House, Historic Dockyard, Chatham

Benefits:      

Contributory pension scheme 4% matched contributions, 25 days annual leave in addition to bank holidays, Employee assistance programme (including 24/7 telephone advice, information portal & face to face counselling). Extensive annual Staff Wellbeing programme. Flexible annual benefits allowance of 1% of salary for dental, healthcare, shopping vouchers, technology etc). Access to an extensive range of corporate discounts on shopping, travel & days out. Regular staff social events lunchtime walking club, rounders, yoga, Pilates, Summer bbq, Christmas party, festive fridays etc. Recruitment Refer a Friend fee. Long service awards.

Overview

Town & Country Housing is an award-winning provider of affordable housing.   Town and Country Housing are a regional subsidiary of Peabody Group. This is a fantastic opportunity to become involved in the exciting development, which brings together two strong organisations to deliver more much-needed homes in the South East.

JOB TITLE: Graduate/Trainee Building Surveyor   

RESPONSIBLE TO: Team Manager              

PURPOSE:                                   

You will provide a comprehensive surveying and technical service to customers enabling them to choose and achieve appropriate housing solutions in line with promoting independence, wellbeing and inclusion, to include advice on energy efficiency measures, repairs and maintenance.   You will  provide effective solutions to achieve a Disabled Facility Grant funded adaptation following an Occupational Therapists recommendation and ensure all works carried out meet required technical standards and are in line with contractual obligations and requirements.

KEY ACTIVITIES:

Following an initial period of training and job shadowing you will be expected to:

• Inspect and survey customers’ homes, providing a technical assessment and advice regarding repairs and improvements. Provide guidance to enable customers to make informed decisions around independent living, health and wellbeing in accordance with the requirement of stakeholders and funders.
• Prepare drawings, schedules of works or schedule of rates and specifications, as required, for building control, planning authorities and invitations to tender for grant approval to agreed timescales.
• Demonstrate knowledge of technical legislation and building law such as the Building Regulations, British Standards, CDM 2015, planning permission, lawful developments and the Party Wall 1996 Act etc.
• Provide effective solutions to technical problems and ensure that all works carried out meet required technical standards and are in line with contractual obligations and requirements.
• Utilise external technical resources, as appropriate.
• Manage the technical workload from initial inspection to completion, to meet performance targets set by local authorities, Operations Manager (internally) and any other stakeholders or partners.
• Attend or request regular case review meetings with the relevant Grants Officers and Occupational Therapists and use these contacts and those with other outside bodies to resolve technical problems including formal and informal complaints, ensuring that Peabody’s services are well represented.

• Hold a caseload and manage individual cases from start-to-finish in a professional and efficient manner whilst ensuring that appropriate stakeholders and utilised electronic systems are updated regularly.
• To identify required technical knowledge development including statutory and regulatory changes, manufacturer and supplier advice and information, and developing a reference library of relevant documentation.
• To support the wider team through investigation and resolution support associated with any complaints relating to building or other services, ensuring that timescales are met inline with key performance indicators and complaints policy.
• To agree timetables, works programs and remedial action with builders and keep accurate records.
• To contribute to maintaining and reviewing the HIA contractors list, providing evidential information on recent performance, as requested.
• Ensure that correspondence and comprehensible file notes on all contacts with or about the clients are kept on file and that file notes are factual and free from personal opinions and, where appropriate, are clearly identified as confidential.
• Be able to manage own workload making sure customers and Peabody staff are kept informed where appropriate.
• To escalate any areas of concern to your manager after taking appropriate action befitting your role.
• To adhere to all Peabody and Group/Department policies and procedures.
• To undertake any other reasonable duties as shall be requested by management.

Team and organisational responsibilities:

• Play an active and key role in developing and influencing team and directorate objectives;
• Professionally represent the interests of customers, the service and the directorate with stakeholders and partners;
• Facilitate and engage in cross functional working between departments across the group;
• Maintain effective governance, risk management and regulatory compliance by ensuring that services are delivered to required standards;
• Facilitate the delivery of a learning culture which is open, honest and learns from mistakes, complaints and other feedback;
• Ensure that you and your teams abide by financial and contractual control procedures;
• Externally represent and promote Peabody effectively by creating a reliable, professional and positive image;
• Ensure that data within your responsibility and that of your teams is collected, recorded, managed and protected to the highest standards, meeting all legal and regulatory requirements;
• Ensure compliance with data quality and protection;
• Protect the human rights of colleagues and customers, managing any concerns, safeguarding issues and taking action if aware of discriminatory attitudes and practice;
• Abide by and promote a positive health and safety culture, ensuring the services are delivered by employees and others in accordance with Peabody health and safety policies and procedures;
• Act as a role model to others ensuring high standards of customer care and that your teams adhere with relevant codes of conduct.