Graduate Customer Representative

Posted 3 days ago by Pareto

£24,000 - £30,000/annum
Job Title: Graduate Customer Representative
Location: Leeds
Salary: Basic salary of £24,000 plus £6k  OTE
Sector: IT

Working for a globally recognisable IT services provider, recognised across the industry for outstanding customer service, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Graduate Customer Representative – what you get:  
  • A competitive basic salary £24,000  
  • £6k OTE taking your Y1 total earnings higher
  • Private healthcare options
  • Pension scheme
  • Full bespoke training
  • Flexible working options
  • Bonus / incentive scheme
Candidate Requirements: 
  • Educated to degree level
  • Excellent communication skills, both written and verbally
  • IT literate
  • Organised, with excellent time-management skills
  • Self-motivated, with a strong desire to succeed
  • Adaptable
Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

If you require this job specification or to apply in an alternate format, please visit the Pareto website.
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